Orb
Enterprise usage-based billing with SQL-defined metrics, pricing simulation, and deep finance integrations.
Invoice-basedPricing SimulationMulti-PSPBilling PortalEnterprise
Last verified: April 2026
Good fit if...
- →AI and infrastructure companies with complex multi-dimensional pricing that needs SQL-defined metrics and pricing simulation before rollout
- →Teams with enterprise contract requirements — commitments, multi-year deals, backdating, and high-volume event processing
- →Finance teams that need deep ERP integration, revenue recognition, and AR aging in the same billing platform
- →Companies running hybrid GTM (sales-led and product-led) that want one billing platform for both motions
- →Teams already managing invoice-based billing that want to add usage metering without replacing their invoicing workflow
Pricing
- Model
- Enterprise; pricing not publicly disclosed
- Free tier
- No
- Starting price
- Contact sales (estimated ~$720/month at small scale based on previously public pricing)
- Revenue %
- None
- Per customer
- Not publicly available
- Per event
- Not publicly available
- Seat fees
- Not publicly available
- Transparency
- Opaque
Canonical scenario — 100 customers, $2K MRR, 100K events, 5 seats
| Line item | Cost |
|---|---|
| Platform fee | ~$720 (based on previously public pricing; Orb no longer publishes rates) |
| Per customer | $0 |
| Seat fees | Not publicly available |
| Event fees | $0 |
| Revenue % | $0 |
| Payment processing | Pass-through |
| Total / month | ~$720 (estimate; current rates require sales) |
Orb does not publish pricing. The ~$720/month platform fee estimate is based on previously public pricing captured by third-party analysis before Orb removed its public pricing page. Current rates may differ; Orb's $25M Series B (September 2024) and ongoing product expansion may have affected pricing. Payment processing fees are charged by the connected PSP at pass-through rates. A sales conversation is required for current pricing.
Technical profile
| Dimension | Value |
|---|---|
| Billing model | Invoice |
| Usage authorization | Post-usage Threshold invoicing can trigger mid-cycle but remains post-consumption. Agentic Payment Methods (launched 2026) introduce new AI-agent payment flows but are not a pre-usage wallet authorization primitive. |
| Usage tracking | Real-time metering + periodic invoice |
| Wallet architecture | Add-on Sophisticated credit pools are a documented feature. They operate inside an invoice-based billing system: credits reduce invoice totals rather than being debited atomically per usage event. |
| Multi-asset support | USD-with-labels |
| Payment processing | Integrated |
| PSP agnostic | Partial |
| Customer portal | Hosted portal Pre-authenticated hosted portal shows usage and invoices. No self-service wallet top-up or real-time balance management is available to end customers. |
| Auto top-up | Platform-configured Platform (merchant) sets top-up thresholds on behalf of customers. End customers have no self-service threshold control. |
| Integration model | Replaces stack |
| Profitability analytics | Aggregate |
| Open source | No |
| License | Proprietary |
| Deployment | Cloud only |
| Enterprise contracts | Full support |
| Pricing models | Per-unit, Tiered, Volume, Subscription, Hybrid (subscription + usage), Prepaid credits / wallet, Seat-based, Dimensional, Custom / SQL-defined |
Strengths
- +Pricing simulation — retrospective testing of pricing model changes against historical usage before deployment, reducing migration risk
- +Custom SQL metrics for complex aggregation logic, supporting multi-dimensional billing (region, model, tier, customer segment) without bespoke pipelines
- +High-throughput hosted rollups architecture designed to process millions of events per second with backfill support for late data
- +Deep finance integrations — NetSuite, Salesforce, data warehouses, and ASC 606 revenue recognition alongside detailed invoice management
- +Multi-year enterprise contracts with commitments, backdating, amendments, and multi-product deals
- +Agentic payment support for AI agents executing payments on behalf of end users, launched in 2026
Limitations
- −Post-usage invoicing model — usage accumulates and is billed at cycle end; threshold invoicing triggers mid-cycle but is still post-consumption
- −Pricing not publicly available — enterprise-level pricing requires a sales conversation with no published starting figure
- −No real-time pre-authorization primitive — there is no documented way to query wallet state and block an action before it runs
- −Auto top-up is platform-configured — end customers cannot set their own top-up threshold or amount via self-service
- −Implementation overhead — setting up metering, pricing models, and invoice workflows requires engineering resources and billing expertise
- −Credit portal is read-only — customers view usage and invoices but cannot perform self-service top-ups or manage wallet balances
Not ideal for
- ×Products needing real-time wallet pre-authorization before individual usage events are incurred
- ×Teams with monthly billing budgets under a few thousand dollars; enterprise pricing requires a sales conversation
- ×Early-stage teams that need quick implementation; Orb's SQL metrics and pricing model setup requires dedicated billing engineering time
- ×Products requiring customer-controlled self-service top-up with real-time visible wallet balances
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Company
- Founded
- 2021
- Headquarters
- San Francisco, CA, USA
- Funding
- Series B; $25M Series B (September 2024, Mayfield lead). Total raised ~$44M.
Sources
- Orb website — product positioning, customer logos, and feature overviewaccessed 2026-04
- Orb documentation — billing model, metering, pricing configuration, and API referenceaccessed 2026-04
- Orb blog — product announcements including Agentic Payment Methods and AR aging (2026)accessed 2026-04
- Business Wire: Orb Raises $25M Series B, September 17, 2024accessed 2026-04
- Fintech Futures: Orb raises $25M Series B funding, September 2024accessed 2026-04